REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant sections of national and state or territory regulatory requirements and codes of practice

Relevant OHampS and environmental procedures and regulations

Safe handling of specific dangerous goods as relevant for enterprise

Stock control

Stock replenishmentreorder procedures

Procedures fo identifying and recording discrepanciesdamage

Procedures for operating electronic communications equipment

Requirements for completing relevant documentation

Required skills

Communicate effectively with others when supervising a team of people involved in stocktaking

Read and interpret instructions procedures information and signs relevant to work activities

Complete documentation related to work activities including stocktake documentation

Work collaboratively with others

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems faults or malfunctions in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events

Monitor work activities in terms of planned schedule

Operate equipment in accordance with standard operating procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Categories or groups of products or stock may include:

Communication in the work area may include:

Documentation and records may include:

Applicable legislation and regulations may include: